FAQs

 

Q: Are there scholarships or financial aid programs available?

 

A: uCamps is willing to work with any family to help make camp affordable. We offer early registration discounts and promotional prices throughout the year, as well as need based scholarships. To request a scholarship, simply email us with the camper's name, age, and a price you'd be able to afford. We'll do our best to work with u!

Q: Do you offer any payment plans?

 

A: Yes! We have different payment options (Deposit then Remaining Balance, Deposit then monthly payments, etc.) for you to select yourself when you register here. Please feel free to reach out and we can create a payment plan unique to u!

Q: How do you screen your staff?

A: All uCamps staff members must apply for their position, pass an FBI Background Screening, go through the interview process, and attend our staff training prior to the start of the session. To learn more about our staff, please visit the uStaff page.

Q: Do you accommodate dietary needs?

A: Yes! Our kitchens accommodate vegetarian, vegan, gluten free, and dairy free diets, but they cannot provide physician prescribed diets, customized individual meals, or prepare any food a camper bring with them. We need advanced notice to provide dietary alternatives, so please remember to select the dietary restriction for your camper(s) when you register them for camp. We encourage campers with dietary restrictions to bring snacks in case nothing sold in the snack shack adheres to their dietary needs.

Q: How can I settle my outstanding balance?

 

A: When you select your payment option and pay the deposit with an e-check or credit card, you enroll in an auto-payment plan. This means the remaining balance or monthly payments will automatically be charged. You may also send a check to P.O. Box 363, Pleasanton, CA 94566, and we will debit your account. Be sure to include details regarding which camper this funds are intended for.

Q: Can my child be placed in a cabin with their friend(s)?

 

A: Yes! You may enter cabin-mate requests when you register!

Q: Are cell phones allowed?

 

A: Yes, cell phones are allowed at camp, but all campers are to leave their phones in cabin and restrict their use to in cabin free time. The presence of cell phones at camp prevents participation in group activities and is the most common cause of homesickness. We understand your desire to check in on your child, and uCamps encourages you to write letters or send care packages. If there were ever a major problem or accident the parents would be contacted immediately.

 

Q: Where can I send letters or care packages?

 

A: Our programs take place at several different locations. Please refer to the camp mailer corresponding to the program your child is attending for the site address.

Have a question that isn't listed? Please, contact us!

Call/Text us:

415-240-6852

Email us:

info@uCamps.org

P.O. Box 363

Pleasanton, CA 94566

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